GoalXWar Privacy Policy

Last updated: 5 October 2026

This policy explains what information the GoalXWar mobile game ("GoalXWar", "the game", "we") collects, why, and the choices you have. It covers the iOS and Android apps and the online services they use.

Playing offline

Your club, players, progress and settings are saved on your device. Offline play does not send this to us. Deleting the app deletes it.

What we collect when you play online

• Your online club: the club name and crest you choose, match results, league fixtures and standings, match passes, and any paid in-game currency or purchases held by your club.
• Sign in with Apple (optional): if you choose to sign in, we receive an Apple account identifier and the email address Apple shares with us (which can be a private relay address). We use it only to recover your club and your cloud backup.
• Cloud backup (optional): if you make a backup, a copy of your saved career is stored so you can restore it on another device.
• Purchases: payments are handled by Apple or Google. We receive the purchase receipt so we can confirm it and deliver the item. We never receive your card details.
• Connection data: your device's IP address is used while you are connected, to run the match, measure connection quality and prevent abuse. We do not keep IP addresses in our logs.
• Crash and error reports: if the game crashes or hits an error, it sends a report with the app version, device model, operating system, graphics chip, memory size and the technical error. Reports contain no account, club, player or contact details.
• Support messages: if you contact us through our support page, we keep the message and any email address you give us so we can reply.

Advertising

The game shows ads served by Google AdMob. To show and measure ads, Google may collect your device's advertising identifier, device and app information, approximate location derived from your IP address, and how you interact with ads. In the European Economic Area, the UK and Switzerland, the game asks for your consent through Google's consent message before personalised ads are shown. On iOS, the game asks for permission to track before using your advertising identifier; if you decline, ads are not personalised. You can change these choices later in your device settings. Google's use of data is described at policies.google.com/technologies/partner-sites.

Optional marketing measurement

Versions with Meta marketing measurement ask separately whether you want to allow it. If you agree, we share app activations, tutorial completion, match activity, shop visits, online club creation, rewarded-ad completion and verified purchases (product, price and currency) with Meta to measure and improve our advertising. The Meta SDK can also process device and app information, advertising identifiers and IP-derived information. We do not send your name, email, club identifier, payment receipt or purchase token through these events. On iOS this measurement also requires permission through App Tracking Transparency.

You can decline and keep playing. To change your choice, open Settings → Privacy, terms & support → Marketing privacy. Turning it off stops new marketing events; it does not erase events already received by Meta. Meta processes information under its Privacy Policy. Use that policy's controls for information held by Meta.

How we use information

• To run online matches, leagues, your club and your purchases.
• To restore your club or backup when you sign in.
• To fix crashes and improve stability and performance.
• To keep the game fair and safe, including moderating club names and crests.
• To answer your support requests.

We do not sell your personal information.

Who processes it

• Fly.io hosts our game servers in Frankfurt, Germany.
• Supabase stores sign-in records and cloud backups.
• Apple and Google handle sign-in (Apple), purchases and app distribution.
• Google AdMob serves ads, as described above.
• Meta measures our marketing only when you allow it, as described above.

How long we keep it

• Online club data, sign-in records and backups: until you delete your account.
• Crash and error reports: up to 90 days.
• Support messages: up to 12 months after the conversation ends.

Deleting your data

In the game, open Settings → Privacy, terms & support → Delete account & online data. This permanently removes your online club, passes, purchases held by the club, your sign-in record and your cloud backup. You can also ask us to delete it on our account deletion page. Your offline career stays on your device until you delete the app.

Children

GoalXWar is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we will delete it.

Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal information, and to object to or restrict its use. To make a request, use our support page. You can also complain to your local data protection authority.

Changes

If we change this policy, we will update the date above and, for significant changes, tell you in the game.

Contact

Questions about privacy: use our support page.